They are the number one airline carrier in the United States and being such allows them to dictate the rules for the industry and basically bully everyone else. They will do everything in their power from losing a customer's business. They are a strong machine (much like the terminator) and are difficult to defeat.
On Friday, Samantha was supposed to arrive in Denver at 4:10 PM, but this of course did not happen. They told her that she was going to have to stay the night in Huntsville, Alabama where she had a layover. Why she had a layover in Alabama is something I will never understand. I was shocked to find out that they even have an airport in Alabama, let alone a place where layovers are regularly scheduled.
Samantha was just about to give in and go to the hotel when I begged her to go talk to the Continental people. She begrudgingly gave in to my plea and low and behold they found 1 of 2 remaining tickets to freedom. Unfortunately this travel required another layover in Houston, TX which of course also was delayed. Then when she got to Houston I think it was only fitting that she experience another delay, I mean when you're on a roll just go with it, right?
At 12:16 AM she arrived in Denver which I think is pretty good considering it was only 8 hours after her original flight time. I don't know about you guys but I think the airline industry is really improving. (;
Most importantly, however, we beat the machine. United said they couldn't get her here until 10:50 AM on Saturday and we proved them wrong and made them pay out to Continental. Despite the fact that she had to endure tedious travel that put her in Virginia, Alabama, Texas, and Colorado all in the same day, it was sweet to know that she would sacrifice her sanity to be with her brother.
Okay, who are we kidding she came to see Mindy.